FAQ

For any further questions please fill out the form to contact us!

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges on any of our items. Please provide current, complete, and accurate purchase and account information for all purchases made at our store. Please confirm that your shipping address, name, phone number, credit card number, credit card expiration date and product selection is correct before placing an order. Swamp Rabbit Suds is not responsible for any updates or changes to your order once it has been placed. We also do not accept any cancellations of orders.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right. We only replace items if they are defective or damaged. If you received your order damaged, or if the order appears to be lost during shipping, please contact us at info@swamprabbitsuds.com

Thank you for visiting and shopping at Swamp Rabbit Suds! All our orders are shipped via USPS/UPS. You will receive an email update with your tracking number once your order has shipped! Delivery Times: All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date. Delivery times are estimates, and not guarantees. Our store is not liable for any delays that may occur once your order has been shipped.

We do not offer international shipping at this time.

The information, including but not limited to, text, graphics, images, and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care providers with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

Once you checkout, you will receive an email with your eGift card code. You may apply this as a discount at check out. This eGift card may be used only to purchase merchandise at swamprabbitsuds.com. It may not be used to purchase eGift cards. This eGift card is not exchangeable for cash or replaced if lost or stolen. This eGift card is non-refundable.

Contact Us